Our Legacy and Commitment
William George Company, Lufkin, TX, joined Legacy Foodservice Alliance as a Distributor Member in January 2010. Founded by William George, Sr. in 1932, the company is a full-line wholesale foodservice distributor carrying not only produce, but also refrigerated, frozen, and dry products, including canned, paper, cleaning supplies, and equipment. In its origins, the company gathered produce orders and William would drive to the Produce Market in Dallas to pick up product in the afternoon. Making deliveries before and after school, Mr. George and his five sons, William Jr., Murphy, Jesse, Frank, and Johnny, supplied produce to their customers by the next day. Today, with customers ranging from East Texas to parts of Louisiana, Oklahoma, and Arkansas, William George Co. currently services over 2000 customers with 16 salespeople and 20 trucks.
Why Choose William George Company
Quality Assured
Quality is at the core of everything we do. We maintain high standards across every project, ensuring consistent, reliable results you can trust from start to finish.
Competitive Pricing
We offer competitive pricing without compromising on quality, ensuring you receive exceptional value for your investment. Our transparent approach means no hidden fees—just fair, honest pricing you can trust.
Convenience Redefined
With an efficiently organized inventory and a friendly team, we strive to elevate your purchasing experience. We have a highly trained customer service department available Monday through Friday 8-5 and Saturday 8-12.
Frequently Asked Questions
Delivery
When will my order be delivered?
Delivery schedules are coordinated by your sales rep based on your location and route availability. Estimated delivery windows will be communicated in advance.
What if I’m not available during delivery?
A representative must be available to receive and inspect the order at the time of delivery. Missed deliveries may require rescheduling and could be subject to additional fees.
Can I change or cancel an order after it’s placed?
Order changes or cancellations must be requested as soon as possible through your sales rep. Changes cannot be made after 4:30 p.m. We cannot guarantee modifications once an order has been processed or loaded for delivery.
Ordering Process
How do I place an order?
All orders must be placed directly through your assigned William George Co. sales representative. Your rep will confirm product availability, pricing, and delivery scheduling.
Do I need an account to order delivery?
Yes. Customers must have an active account with William George Co. to receive deliveries. If you do not yet have an account, please contact us to begin the account setup process.
Is there a minimum order amount?
Yes. The delivery minimum is $250 per order. Orders below the minimum may not be scheduled for delivery.
I don't have an account but want to order?
Customers without an account can still take advantage of our Dock Pick-Up option. Simply place your order with our customer service team and enjoy same-day pickup at our Lufkin location, or next business day pickup at our Texarkana and Palestine locations.
Returns
What is your return policy?
Returns are reviewed on a case-by-case basis and must be approved by William George Co. Products must be in original condition and reported within the approved return window.
Can I return perishable items?
Due to food safety regulations, perishable items generally cannot be returned unless there is a verified quality issue. Special circumstances can apply (ex: prior approval from sales rep)
What if my order arrives damaged or incorrect?
Please inspect your delivery at the time of receipt. Any damages, shortages, or errors must be noted on the delivery receipt and reported immediately to your driver and sales rep.
How do I report a quality concern after delivery?
Contact your sales rep as soon as possible with details, photos if available, and product information. We will investigate and work toward a resolution promptly.
Mission Statement
At William George Co., our mission is to deliver safe, high-quality food products with integrity, consistency, and care. We are committed to being a trusted partner to our customers by maintaining dependable supply, transparent practices, and exceptional service. Through strong relationships with producers, employees, and clients, we strive to support the communities we serve while upholding the highest standards in food safety, reliability, and ethical business conduct.
Delivery Information
We offer flexible delivery schedules throughout the greater Arkansas, Louisiana, and Texas region. Contact our customer service team for more details—we look forward to working with you.
Accepted Payment Methods
We accept almost all forms of payment. Including credit/debit card, check, ACH, EBT, & cash. For any payment inquiries please contact our customer service department at 936-634-7738.
Product Returns and Exchanges
At William George Co, we take pride in delivering high-quality products and reliable service. Due to the nature of food distribution, our return and refund policies are designed to ensure food safety while addressing legitimate issues promptly and fairly.
Get in Touch
Do you have questions or need assistance? Our dedicated team is here to support you with orders, product queries, or any other requirements.